Choice Home Warranty Plans
Choice Home Warranty's customer service line is open 365 days per year and is known to respond quickly to service requests and provide timely resolution of issues.
The company offers two combination plans that each include an $85, non-deductible service fee and cover appliances of any age as long as they remain functional.
The website for the company is easy to navigate and features information on plans, services, and customer support; however, some key details such as whether home warranty plans will cover preexisting conditions can be difficult to locate.
Choice has handled millions of claims over time, but it is crucial that before signing a service contract with them it reads their terms and conditions carefully. They have received many complaints and lawsuits in the past as well as not being BBB accredited; Liberty however boasts superior BBB ratings as well as more comprehensive coverages.
Choice Home Warranty also offers roof leak coverage as an add-on plan add-on, covering repairs for leaky shake, shingle or composition roof leaks with certain restrictions and coverage limitations. Pricing depends on home size and location; customers can get a custom quote through their website.
Choice Home Warranty is one of the industry's largest providers, having serviced millions of claims over time. Their strong network and competitive prices for service calls make for efficient service visits while customer support remains responsive; furthermore, plans provide comprehensive appliance and home system coverage plans with adequate BBB ratings, complaints, and ongoing lawsuits are grounds for caution.
Choice Home Warranties may provide legitimate home warranty coverage, yet their low Better Business Bureau ratings and customer service complaints warrant consideration. Furthermore, their limited plan coverage and add-on options may not appeal to homeowners looking for more comprehensive home protection plans.
Choice offers comprehensive coverage of appliances and systems through its plans, with strong networks of contractors covering a wide variety of appliances and systems. Policies offered by Choice include a 60-day workmanship guarantee and a 90-day parts guarantee; its online service request form is user-friendly. Compared with other home warranty companies, Choice boasts lower service fees and coverage limits than its rivals.
ConsumerAffairs hosts many positive reviews of Choice Home Warranty that highlight its fast response time and helpful representatives, among other benefits. Unfortunately, however, some reviews can also highlight issues with its claims process - most frequently including issues surrounding preexisting conditions or repairs caused by neglect not being covered as well as the inability to schedule contractors immediately for repair services.
Choice Home Warranty is a member of the National Home Service Contract Association, an industry group that regulates home warranty providers. Arthur Chartrand, counsel for NHSCA, advises homeowners with issues regarding their provider to reach out directly to NHSCA's counsel; this will expedite resolution directly through to upper management at their company.
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| Choice Home Warranty Plans |
Basic Plan
If you have a limited budget and just a few systems or appliances to protect, the Basic plan could be an excellent solution.This plan offers comprehensive protection for major systems and appliances like your heating and cooling system, dishwasher, garbage disposal unit, and water heater; it does exclude more costly items like septic systems or stand-alone ice makers; additionally, it limits how much it will spend per covered item for access, diagnosis and repairs/replacements or access, diagnosis or repairs caused by misuse, abuse or neglect;
Choice Home Warranty should also be noted as not employing in-house repair technicians; rather it relies on its network of 25,000+ contractors to handle service requests. Though a 24/7 customer service line exists for the company, reviews have been mixed regarding customer support quality and ease of filing claims.
Choice Home Warranty offers plans and add-ons designed to protect household items against unexpected repair or replacement costs, while serving customers in most states except Washington (CHW has partnered with Home Service Club of California in this regard). In addition to the two protection plans offered, CHW also offers additional home maintenance services such as energy efficiency assessments and roof inspections.
Choice's plans may be an ideal fit for many homeowners, though it may not suit everyone. Their limited add-on options and lack of an appliance coverage plan could pose issues for some individuals while its inability to adjust service fees is unusual in this industry. Luckily, Choice boasts an expansive network of contractors that deliver fast service requests turnaround.
Choice Home Warranty should also be noted as not employing in-house repair technicians; rather it relies on its network of 25,000+ contractors to handle service requests. Though a 24/7 customer service line exists for the company, reviews have been mixed regarding customer support quality and ease of filing claims.
Choice Home Warranty offers plans and add-ons designed to protect household items against unexpected repair or replacement costs, while serving customers in most states except Washington (CHW has partnered with Home Service Club of California in this regard). In addition to the two protection plans offered, CHW also offers additional home maintenance services such as energy efficiency assessments and roof inspections.
Total Plan
Choice offers its Total Plan as a warranty that protects most appliances and home systems within your house, as well as optional coverages such as pools and central vacuum systems. Their website provides free quotes; for more details regarding plans you can call their customer service line directly.Choice's plans may be an ideal fit for many homeowners, though it may not suit everyone. Their limited add-on options and lack of an appliance coverage plan could pose issues for some individuals while its inability to adjust service fees is unusual in this industry. Luckily, Choice boasts an expansive network of contractors that deliver fast service requests turnaround.
The website for the company is easy to navigate and features information on plans, services, and customer support; however, some key details such as whether home warranty plans will cover preexisting conditions can be difficult to locate.
Choice has handled millions of claims over time, but it is crucial that before signing a service contract with them it reads their terms and conditions carefully. They have received many complaints and lawsuits in the past as well as not being BBB accredited; Liberty however boasts superior BBB ratings as well as more comprehensive coverages.
Add-Ons
Choice Home Warranty offers homeowners looking to increase the coverage options included in their plan various add-on options, such as pool and spa coverage, central vacuum coverage, sump pump coverage, and stand-alone freezer coverage. However, these add-ons may have different coverage limits than what is included within their plans.Choice Home Warranty also offers roof leak coverage as an add-on plan add-on, covering repairs for leaky shake, shingle or composition roof leaks with certain restrictions and coverage limitations. Pricing depends on home size and location; customers can get a custom quote through their website.
Choice Home Warranty is one of the industry's largest providers, having serviced millions of claims over time. Their strong network and competitive prices for service calls make for efficient service visits while customer support remains responsive; furthermore, plans provide comprehensive appliance and home system coverage plans with adequate BBB ratings, complaints, and ongoing lawsuits are grounds for caution.
Choice Home Warranties may provide legitimate home warranty coverage, yet their low Better Business Bureau ratings and customer service complaints warrant consideration. Furthermore, their limited plan coverage and add-on options may not appeal to homeowners looking for more comprehensive home protection plans.
Customer Service
Choice Home Warranty offers two home warranty plans with various add-on options, along with its online account center as an effective resource for filing service requests and reaching its customer support line to discuss issues. In fact, Choice is dedicated to customer satisfaction and is available 7 days a week to take calls and answer customer support calls.Choice offers comprehensive coverage of appliances and systems through its plans, with strong networks of contractors covering a wide variety of appliances and systems. Policies offered by Choice include a 60-day workmanship guarantee and a 90-day parts guarantee; its online service request form is user-friendly. Compared with other home warranty companies, Choice boasts lower service fees and coverage limits than its rivals.
ConsumerAffairs hosts many positive reviews of Choice Home Warranty that highlight its fast response time and helpful representatives, among other benefits. Unfortunately, however, some reviews can also highlight issues with its claims process - most frequently including issues surrounding preexisting conditions or repairs caused by neglect not being covered as well as the inability to schedule contractors immediately for repair services.
Choice Home Warranty is a member of the National Home Service Contract Association, an industry group that regulates home warranty providers. Arthur Chartrand, counsel for NHSCA, advises homeowners with issues regarding their provider to reach out directly to NHSCA's counsel; this will expedite resolution directly through to upper management at their company.
